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KMID : 1023720080400010173
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Journal of Welfare for the Aged
2008 Volume.40 No. 1 p.173 ~ p.194
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An Analysis on the Effect Factors for Customer Satisfaction, Loyalty and Intention of Oral Transmission of Service Quality in the Silver Care Centers
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Cho Woo-Hong
Lee Dong-Su
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Abstract
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KEYWORD
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user satisfaction, faithfulness, intention of oral transmission
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